We ship all orders from our 30,000 sq ft warehouse in Calgary, Canada, where our in-house team works closely across departments to ensure accuracy, efficiency, and high-quality packaging. We don’t use third-party logistics (3PL) companies because we believe in delivering the best possible experience when shipping your sweet coffee gear.
For orders within Canada under $75, a flat shipping rate of $10 applies. For orders shipping to the U.S. under $100, we charge a flat rate of $12.
For our U.S. customers: Please note that as of May 2025, recent trade policy changes may affect your order. The U.S. has introduced increased tariffs—up to 145%—on goods imported from China, which impacts many of the products we carry. In addition, the de minimis exemption has been removed for shipments under $800 from China and Hong Kong, meaning these low-value imports are now fully subject to customs duties.
At Eight Ounce Coffee, we’re proud to offer expert equipment servicing.
Regardless of brew method, proper maintenance is key to making great coffee – and we’re here to help! Our skilled in-house technician services a wide range of products, makes, and models to keep your machines in top shape
If you’re not sure if we service your machine, click the button to reach out, or scroll to learn more about our repair process.
We offer a 90-day warranty* on all repairs, giving you peace of mind. With a well-stocked inventory of parts, we’re able to provide quick turnaround times to get you back up and running. If we don’t have a part, we can order it with a slightly extended turnaround time.
From now until the end of June, we are waiving the diagnostic fee for any repairs. Before any work is performed, we’ll supply you with a quote for approval, unless you’ve pre-authorized a specific amount for the repair – no surprises!
To request a repair please click on one of the buttons below:
$99/hr – billed in ½ hr increments
$49/hr – billed in ½ hr increments
***The 90 day warranty is subject to correct water conditions and does not cover user neglect/mistreatment***
These are just a few of the items we are able to repair. For the full list, send us an email.
- Breville
- Saeco/Phillips
- Jura
- Miele
- Delonghi
![Photo of CEADO E37Z-Barista On-Demand Grinder (120V) (⌀83mm) ( ) [ ceado ] [ Electric Grinders ]](http://eightouncecoffee.com/cdn/shop/files/ceado_e37z-barista-grinder_black_in-use_05.jpg?format=webp&v=1730732254&width=1920)
