We ship all orders to the U.S. from our 30,000 sq ft warehouse in Calgary, Canada, where our in-house team works closely across departments to ensure accuracy, efficiency, and high-quality packaging. We don’t use third-party logistics (3PL) companies because we believe in delivering the best possible experience when shipping your sweet coffee gear.
For orders shipping to the U.S. under $100, we charge a flat rate of $12.
Restrictions to the U.S.A..
Some products remain unavailable due to cross-border shipping restrictions. Orders shipping to the U.S. may experience delays due to formal customs clearance. Standard and Free shipping options remain available. Any applicable tariffs, duties, taxes, and processing fees will be calculated and billed at checkout, where applicable, and will not be collected by the carrier at delivery.
Handmade in the U.S.A., the notNeutral VERO collection offers a modern take on traditional bar glasses with technical improvements designed to elevate the experience of pouring and sipping coffee beverages. Their exaggerated facets, satisfying weight, and curved interiors (optimized for pouring latte art) have made them a favorite of coffee drinkers around the world.
