Free Standard Shipping & U.S. Tariff Info

We ship all orders from our 30,000 sq ft warehouse in Calgary, Canada, where our in-house team works closely across departments to ensure accuracy, efficiency, and high-quality packaging. We don’t use third-party logistics (3PL) companies because we believe in delivering the best possible experience when shipping your sweet coffee gear.

For orders within Canada under $75, a flat shipping rate of $10 applies. For orders shipping to the U.S. under $100, we charge a flat rate of $12.

For our U.S. Customers

U.S. Shipping Pause: We’re not accepting U.S. orders from Aug 26 (EOD)–Aug 29 due to new tariff rules. Please check back on Friday, Aug 29 when eligible items will return. To learn more, please see our Tariffs & Duties update.

Say When

Great things begin with a heartwarming cup of Chai Tea.

Say When uses only superior ingredients in their Chai concentrates; every blend is kettle-brewed with whole spices like cardamom, cinnamon, black pepper, turmeric, and ginger, and is purified with British Columbia mountain water.

Say When believes in enjoying the slow moments. So, whether you like it sweet or a little spicy, their authentic Chai concentrate is made to savour.

Distribution Agreements: Due to our distributor agreements, we are unable to ship this brand outside of Canada. If you are outside of Canada you won't see any products below.

There aren't any products associated to this collection

Free Standard Shipping & U.S. Tariff Info

$300 off Espresso Series 1

Say When

Events & Sponsorships

NOTICE REGARDING SHIPMENTS