We ship all orders from our 30,000 sq ft warehouse in Calgary, Canada, where our in-house team works closely across departments to ensure accuracy, efficiency, and high-quality packaging. We don’t use third-party logistics (3PL) companies because we believe in delivering the best possible experience when shipping your sweet coffee gear.
For orders within Canada under $75, a flat shipping rate of $10 applies. For orders shipping to the U.S. under $100, we charge a flat rate of $12.
For our U.S. customers: Please note that as of May 2025, recent trade policy changes may affect your order. The U.S. has introduced increased tariffs—up to 145%—on goods imported from China, which impacts many of the products we carry. In addition, the de minimis exemption has been removed for shipments under $800 from China and Hong Kong, meaning these low-value imports are now fully subject to customs duties.
Don't even think about serving that delicate oolong tea in a coffee mug! Many studies have been done on the effects a drinking vessel has on taste - it's important to match the glass to the liquid. Take a look at our favourite glasses to drink tea from.
